Frequently Asked Questions
Do you offer free delivery?
Yes! We offer FREE UK delivery on orders over £40.
Orders under £40 are charged £5.99.
How long does delivery take?
Most UK orders arrive within 5–10 working days.
You'll receive tracking details once your order has been dispatched, where available.
Can I track my order?
Yes. We'll send you tracking information by email as soon as your order has been dispatched.
Can I return my order?
Yes. If you're not completely happy with your purchase, you can return eligible items within our returns period. Please see our Returns & Refunds page for full details.
Are your products suitable for kittens?
Many of our products are suitable for kittens, but please check each product description for any age or size recommendations.
Why choose Winston & Bella Boutique?
Every item is carefully selected with quality, comfort and style in mind. Our goal is to offer beautifully designed products that cats love and owners are proud to have in their homes.
Need more help?
If you have any questions, we'd love to hear from you. Visit our Contact page or email us and we'll be happy to help.